Maintenance Team Manager; Facilities, Real Estate, & Planning

Essential Functions

• Direct and manage the daily operations of campus maintenance activities, including: HVAC, Electrical, Plumbing, Carpentry, Painting, and General maintenance
• Oversee preventive and predictive maintenance programs for the assigned academic, residential, athletic, administrative, and/or auxiliary facilities groups
• Manage team work orders to ensure timely completion, customer satisfaction, and operational efficiency
• Prioritize maintenance requests based on safety, operational impact, and institutional priorities
• Cook off after-hours and emergency response activities for campus facilities issues
• Staff Leadership & Supervision
• Supervise, schedule, train, and evaluate maintenance personnel and trade staff
• Promote a culture of accountability, teamwork, safety, professionalism, and customer service
• Responsible for the recruitment, onboarding, and workforce development initiatives for the assigned team
• Conduct regular team meetings and safety briefings
• Support cross-training initiatives to improve operational flexibility and staff growth

Customer Service & Campus Support

• Collaborate with campus departments to support institutional operations and special events
• Maintain strong communication with campus stakeholders regarding maintenance schedules, outages, and project updates
• Respond in a timely manner, professionally and effectively to campus concerns and service requests

Budget & Resource Management

• Aid in the preparation and management of maintenance operating budgets
• Monitor expenditures related to labor, materials, tools, equipment, and contracted services
• Identify opportunities for cost savings, operational efficiencies, and sustainability improvements and make recommendations to the Director
• Manage inventory and procurement of maintenance supplies and equipment

Compliance & Safety

• Ensure compliance with applicable OSHA regulations, building codes, environmental standards, and institutional policies
• Maintain documentation and records related to inspections, maintenance activities, and regulatory compliance
• Support campus emergency preparedness and business continuity efforts
• Promote safe work practices and ensure staff use proper equipment and PPE

Strategic & Facilities Planning Support

• Assist with long-range facilities renewal and deferred maintenance planning
• Provide operational input for capital projects, renovations, and infrastructure improvements
• Support sustainability and energy management initiatives
• Participate in facilities assessments and operational planning efforts

Other Functions

• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management

Required Education, Knowledge, Skills, And Abilities

• Bachelor’s degree in Facilities Management, Construction Management, Engineering Technology, Business Administration, or related field; or equivalent combination of education and experience
• Minimum of 5–7 years of progressively responsible facilities maintenance experience
• Minimum of 3 years of supervisory or management experience leading skilled trades or maintenance teams
• Demonstrated knowledge of building systems, preventive maintenance practices, and facilities operations
• Experience using computerized maintenance management systems (CMMS)
• Knowledge of maintenance operations and building systems management
• Ability to lead and motivate diverse teams in a service-oriented environment
• Strong customer service and interpersonal skills
• Ability to analyze operational data and develop process improvements
• Ability to interpret blueprints, technical manuals, and construction documents
• Ability to respond effectively during emergencies and operational disruptions
• Proficiency with Microsoft Office and CMMS platforms
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced campus environment
• Valid driver’s license with acceptable driving record

Preferred Education, Knowledge, Skills, And Abilities

• Experience in higher education, hospitality, healthcare, or institutional facilities environments
• Experience supporting residential facilities operations
• Trade certification or licensure in HVAC, electrical, plumbing, or a related field
• Knowledge of sustainability practices and energy management systems
• Experience managing contracted vendors and service agreements