Maintenance Supervisor (The Astor at Osborn)

About the Role

Join Mark-Taylor, Arizona’s leading multifamily builder and manager, as a Manager of Facilities and Service (Maintenance Supervisor) at The Astor at Osborn in Phoenix, AZ. In this role, you will oversee maintenance operations, ensuring our communities run smoothly and maintain the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love Working at Mark-Taylor

• Employee rent discounts (subject to availability at each community)
• Access to all Mark-Taylor amenities
• Employee appreciation events
• Opportunities for career growth
• 401(k) with robust company match
• Paid time off, sick time, holidays, and volunteer time
• Comprehensive medical, dental, and vision benefits

Pay

The anticipated base pay range for this position is $31.00–$33.00/hour. All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call. Additional hourly pay is available for EPA, CPO, and OSHA certifications.

Requirements

• 1 year minimum as a maintenance supervisor for multifamily
• Advanced knowledge in plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards
• One or more industry-specific professional certifications (EPA, HVAC, CPO, OSHA, or similar)
• Service orientation and basic computer skills
• Three or more years' experience working as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician
• A basic understanding of written and verbal English

Responsibilities

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers
• Oversee and execute hands-on maintenance duties to maintain and enhance the value of the community
• Perform consistent inspections, diagnose problems, and make necessary repairs in HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliances, and exterior structures
• Manage the daily inventory of apartment homes to support leasing efforts, including the Make-Ready and Turn Board
• Schedule contractors and vendors as needed
• Inspect the property for safety hazards and correct them to mitigate liability
• Share rotating on-call duty with service team members and respond to after-hours emergencies in uniform/badge
• Complete the Weekly Service Report in a timely manner
• Adhere to Mark-Taylor safety protocols, programs, policies, and procedures
• Participate in training classes and mentor Service Technicians and Facilities Technicians
• Keep accurate records of preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready, and turn units
• Maintain excellent customer service and positive rapport with all residents and team members
• Oversee capital projects, including bidding and execution