Maintenance Supervisor - Multifamily & HOA Property

Key Responsibilities

• Corporate Relationship: Understand and embody the SVN | Second Story mission and core values. Attend SVN | Second Story company wide and team meetings as necessary
• Detail Communication: Work directly with the Property Manager and Assistant Property Manager to ensure goals are met for the property and maintenance efforts are efficient.
• Team Leadership: Supervise and coordinate the maintenance team, providing guidance, training, and support to ensure efficient performance and high-quality service.
• Maintenance Oversight: Manage all aspects of property maintenance, including routine inspections, preventive maintenance, and repairs for both interior and exterior facilities.
• Work Order Management: Oversee the work order system to prioritize and assign tasks to maintenance staff, ensuring timely completion of repairs and service requests.
• Vendor Management: Work with external vendors and contractors as needed for specialized maintenance projects, ensuring compliance with community standards and budgetary guidelines.
• Safety Compliance: Ensure all maintenance operations adhere to safety regulations and company policies, conducting regular safety inspections and training for the team.
• Budget Management: Assist in the preparation and management of the maintenance budget, tracking expenses and identifying cost-saving opportunities.
• Inventory Management: Maintain an organized inventory of tools, equipment, and supplies, ensuring availability for maintenance tasks and minimizing waste.
• Resident Relations: Work with the management team to address resident concerns related to maintenance issues in a professional and timely manner, fostering positive relationships within the community.
• Emergency Response: Be on-call for emergency maintenance situations, providing prompt and effective resolution to issues as they arise.

Qualifications

• Education: High school diploma or equivalent; technical certification or vocational training in facilities management or a related field preferred.
• Experience: Minimum of 5 years of experience in maintenance or facilities management, with supervisory experience preferred. Residential/multifamily community experience preferred.
• Skills: Strong knowledge of building systems, maintenance procedures, and safety protocols. Proficient in using online maintenance management software.
• Leadership: Proven ability to lead a team effectively, with excellent communication and interpersonal skills.
• Problem-Solving: Strong decision-making skills and a proactive approach to identifying and resolving issues.
• Physical Stamina: Ability to perform physical tasks and lift heavy objects as required.
• Transportation: Must have a valid driver's license and reliable transportation.

Compensation Details

• Full-time, hourly position, competitive pay based on experience
• Health Benefits include medical, dental, vision, HSA plan, additional optional coverage available
• 401k plan after one year of employment
• 15 days Paid Time Off (PTO)
• 10 paid holidays and 1 floating holiday