Maintenance Supervisor, Multifamily

About the role

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-in, resident satisfaction, timely service, and personal attention. This role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service.

Responsibilities

• Prepares market-ready apartments, including painting, carpet cleaning/repair, general repairs, and housekeeping.
• Completes resident service requests in a timely manner.
• Performs maintenance functions such as plumbing, pool maintenance, HVAC, carpentry, appliance repair, electrical work, painting, caulking, and snow removal.
• Maintains grounds, pools/hot tubs, common areas, and dog parks to ensure cleanliness and safety.
• Performs on-call emergency procedures as required.
• Reports maintenance issues affecting the budget, including life safety concerns, vacant repairs, property damages, and common area needs.
• Schedules and performs preventative maintenance and records activities.
• Ensures compliance with state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends required training programs.
• Provides superior customer service and represents the company professionally.

Requirements

• Ability to work any shift, Sunday through Saturday.
• Knowledge of safe use of cleaning agents and equipment.
• Proficiency in basic math: addition, subtraction, multiplication, division, rates, ratios, percentages, and bar graphs.
• Valid driver’s license.
• EPA 608 Type II certification.
• Adherence to Cushman & Wakefield safety policies and procedures.

Qualifications

• High School Diploma, GED, or equivalent.
• 3+ years of related maintenance experience.

Work Environment

This role operates in a professional office environment and requires regular travel between properties in varying weather conditions. Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The employee may need to stand, walk, or remain stationary for extended periods. Must be able to ascend/descend staircases, ladders, or step stools, and travel between buildings in outdoor conditions. May be required to lift, carry, push, or pull up to 100 pounds occasionally, frequently, or constantly. Travel may require up to 10% of the time.

Benefits

• 120 hours of Paid Time Off annually (prorated upon hire).
• 40 hours of Sick Time annually (prorated upon hire).
• 2 Volunteer Days annually.
• 12+ Company Holidays annually.
• Paid Parental Leave.
• Medical, Dental, Vision, and Life Insurance, with supplementary options including pet insurance and pre-tax spending accounts.
• Company Discounts Program with major retailers and service providers.
• Access to LinkedIn Learning for professional development.
• Employee Assistance Program and Counseling Services.

Pay

The compensation range for this position is $30.60 – $36.00 per hour.