Maintenance Supervisor, Grocery Retail

About the role

The Maintenance Manager oversees daily maintenance operations across the Company, ensuring all facilities, equipment, HVAC, refrigeration, and related systems are maintained in safe, efficient working order. This role supervises maintenance technicians, coordinates work assignments, and ensures timely completion of repairs, preventive maintenance, troubleshooting, and special projects.

Responsibilities

• Schedule and coordinate maintenance, HVAC, and refrigeration technicians, providing training, guidance, and support to ensure high performance.
• Assign, schedule, and oversee work orders for repairs, preventive maintenance, emergency calls, and special projects across stores and facilities.
• Oversee the installation, inspection, troubleshooting, repair, and replacement of building systems, HVAC units, refrigeration systems, walk-in coolers/freezers, and related equipment.
• Ensure all maintenance activities meet safety, sanitation, OSHA, EPA, refrigerant handling, environmental, and company compliance standards.
• Monitor maintenance requests from store leadership, prioritize tasks, and ensure timely resolution to minimize equipment downtime and product loss.
• Perform regular inspections of facilities, equipment, HVAC, refrigeration, and building systems to identify and address issues proactively.
• Maintain accurate records of repairs, maintenance schedules, service logs, regulatory documentation, and parts inventory.
• Collaborate with vendors, contractors, and suppliers for specialized repairs, installations, parts procurement, warranty claims, service contracts, and outsourced repairs.
• Coordinate with store operations and facilities teams to plan and schedule equipment shutdowns, upgrades, remodels, and repairs with minimal disruption.
• Monitor system performance and recommend energy efficiency improvements to reduce operating costs.
• Support capital improvement projects, remodels, and new store openings with maintenance, HVAC, and refrigeration expertise.
• Assist with budget planning and cost control for maintenance operations, including parts, labor, service metrics, and vendor expenses.
• Train, mentor, evaluate, and develop technicians, ensuring adherence to company policies, safety standards, and industry best practices.
• Provide coaching, performance feedback, and corrective action as needed for maintenance team members.
• Promote a culture of preventive maintenance to minimize downtime, reduce repair costs, and support overall store operations.
• Prepare reports on equipment performance, service metrics, maintenance activity, and budget-related items as needed.
• Perform hands-on technical work when needed to resolve critical maintenance, HVAC, refrigeration, or facility-related issues.
• Respond to emergency maintenance requests in a timely and professional manner, including evenings, weekends, or after-hours calls as needed.

Qualifications

• Bachelor's degree in Engineering, Facility Management, or a related field.
• Minimum of 5 years of experience in a similar role, preferably in a retail environment.
• Proven ability to manage and lead a team of maintenance technicians.
• Strong knowledge of HVAC, refrigeration, electrical, plumbing, and mechanical systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Ability to work independently and under pressure, with a focus on meeting deadlines and maintaining high-quality standards.
• Proficiency in Microsoft Office Suite and other relevant software tools.
• Valid driver’s license and reliable transportation.

Skills

• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Knowledge of OSHA, EPA, and other relevant regulations.
• Experience with project management and budgeting.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan with employer match.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on products and services.

Pay

$X per hour, based on experience and qualifications.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM, with some evening and weekend availability as needed.