Supervisor, Retail

Primary Job Duties

• Maintain an efficient and cost-effective operation including labor management, appropriate staffing levels, services, and inventory control.
• Partner with management team to develop and maintain floor standards, visual merchandising, guest service standards, and sales tactics.
• Participate in the budget process, establish, and track monthly goals.
• Aid in the preparation and execution of physical inventories and counts.
• Assist with implementing techniques that motivate the team to continue to improve selling performance and achieving personal and store goals and tasks.
• Identify opportunities within the department and propose ideas that will increase overall profitability for the entire property.
• Create a guest-focused environment.
• Monitor standards, delegate daily work, and run departmental reports.
• Develop relationships with property leaders to ensure effective communication between the Retail team and operating departments.
• Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications

• Working knowledge of Microsoft Applications.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to successfully mentor a team.

Preferred

• Previous experience managing a team of more than twenty-five employees.
• Lead or supervisory experience in a similar or related field.
• Previous experience in a large, luxury resort setting.

Minimum Education And Experience

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum one year of Retail experience in a similar or related field.

Certificates, Licenses, Regulations

• Proof of eligibility to work in the United States.

Physical Demands

• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas

• We believe that every member of our team is an ambassador and is essential to the success of our company.
• We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.