Maintenance Supervisor

Location: 100 Front St, Vidalia Riverfront

About the role

The Maintenance Supervisor oversees the day-to-day operations of the Engineering Department. In the absence of the Director and/or Assistant, the Supervisor assumes administrative, financial, and operational responsibilities for the hotel’s Engineering Department.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times; be attentive, helpful, and courteous to guests, managers, and fellow employees.
• Assist in developing and implementing plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Ensure all emergency and life safety equipment and systems are inspected, tested, and certified per hotel standards or regulatory requirements.
• Supervise Engineers and ensure they are properly trained in customer service, standard operating procedures, and loss prevention standards.
• Actively participate in energy conservation programs per Expotel Hospitality Service standards.
• Review Guest and Meeting Planner comment cards to identify and correct problems in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of vendor contracts controlled by the Engineering Department.
• Assist in developing and controlling wage/salary, expenses, and energy budgets per Expotel Hospitality Service financial standards.
• Assist in developing financial forecasts and participate in monthly profit/loss review meetings.
• Assist with special projects and renovations as necessary.
• Repair and program the hotel electronic lock system.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field required.
• At least three years of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in a related field preferred.
• Previous supervisory responsibility preferred.