Maintenance Supervisor

Avenue5 Residential empowers you to deliver exceptional care for our residents, properties, and clients. We offer a holistic benefits package that supports your mind and body, both inside and outside of work.

About the role

The Maintenance Supervisor oversees day-to-day maintenance operations and the physical upkeep of the assigned property, ensuring compliance with Avenue5 policies, standards, and all local, state, and federal regulations. This role includes financial responsibilities for contributing to and adhering to the property budget while managing risk and promoting resident satisfaction.

Responsibilities

• Work with the maintenance team to ensure daily tasks, such as service requests and unit make-ready standards, are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance-related issues in a timely manner while maintaining a professional demeanor.
• Perform repairs in electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Handle general carpentry duties, including wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Conduct proactive preventative maintenance, including siding, painting, lighting, sprinkler systems, pools, golf carts, and elevators.
• Ensure work order systems accuracy by verifying timely completion to company standards and resident satisfaction.
• Conduct daily inspections of property grounds, buildings, and common areas to maintain safety, cleanliness, and identify maintenance needs.
• Oversee and assist with property emergencies, such as snow, inclement weather, fires, and floods.
• Communicate promptly with the property manager concerning all maintenance issues.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules.
• Monitor response times for emergency on-call/after-hours maintenance assignments and participate in the on-call rotation as necessary.
• Maintain high standards of cleanliness and curb appeal to promote customer satisfaction.
• Interact courteously and professionally with residents and potential residents.
• Foster positive, collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and maintain a professional demeanor and appearance.
• Administer the company risk management program.
• Complete special projects as assigned by the property manager or maintenance supervisor.
• Solicit and monitor suppliers and contractors to ensure compliance with company policy.
• Collaborate with the property manager to ensure team and property compliance with company, ownership, state, and federal policies.
• Walk the property weekly with property leadership to address challenges and operations.
• Ensure maintenance costs remain within the allotted property budget and provide input on future budget expenses.
• Perform other duties as assigned by property leadership.

Requirements

• High school diploma or equivalent required.
• At least three years of experience in property management or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Proficiency with general office equipment, such as telephones, fax machines, printers, copiers, and key track systems.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to handle and defuse situations involving angry or difficult people.
• Commitment to maintaining confidentiality.
• Professional appearance and compliance with prescribed uniform policy.
• Adherence to all safety requirements.
• Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays (including a community service day and your birthday).
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.

Pay

$39 to $41 per hour.

About Avenue5 Residential

Avenue5 Residential is a fast-growing property management company recognized for its award-winning culture, including:

• Top 15 national finalist on the Best Places to Work Multifamily™.
• Certified as a Great Place to Work® since 2017.
• Listed as one of the Best Workplaces in Real Estate™.
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.

Our core beliefs focus on putting people first, empowering associates, championing innovative ideas, and delivering on promises.