Maintenance Porter - Driving

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. Just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset: time.

Responsibilities

This position involves facility maintenance duties and customer interface. Previous experience is preferred but not required. The individual must be able to perform with minimum supervision. Other duties may include equipment service and general housekeeping tasks.

• Perform all maintenance and cleaning tasks noted in checklists and as directed by the facility manager/supervisor to ensure all dirt, dust, litter, and debris is removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
• Walk the garage daily to note and correct any maintenance problems.
• Sweep and pick up around entrances, exits, stairwells, and clean surface areas, rails, booths, offices, and restrooms.
• Empty all trash cans in the garage, booth, and office.
• Paint areas of the facility as directed to maintain neat and clean painted surfaces (poles, signs, doors, walls, curbs, islands, gates, etc.).
• Replace burned-out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
• Provide ticket and record gate counters to the Manager.
• Maintain an inventory of janitorial supplies.
• Keep a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment (weed eaters, lawnmowers), or other electrical tools for repairs or construction.
• Shovel, plow, or blow snow from entrance/exit ramps and designated areas using shovels, snow blowers, or other light-duty equipment.
• Report any observed or suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction and the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with supervisor assistance.
• Be familiar with all aspects of the operation and cover other duties (cashier, attendant, etc.) as needed.
• Maintain a neat and clean appearance, wearing a complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience: High School Diploma or a combination of experience and education. May require facility maintenance, electrical, and/or painting experience or skills training depending on the job assignment.
• License Requirement: Valid state-issued driver’s license with a current address and acceptable driving record.
• Availability to Work: Special shift requirements may vary by location. Availability to work 3rd shift and/or weekends may be required.
• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains a positive attitude; responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Professionalism: Reacts well under pressure.
• Language Ability: Ability to read, write, and interpret English; responds to common inquiries or complaints from customers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands and fingers and communicate with customers and fellow employees.
• Frequently required to sit, reach with hands and arms, stand, or walk for long periods (up to 8 hours).
• Frequently required to climb, balance, stoop, kneel, and crouch.
• Required to twist, turn, stretch, and bend on a frequent basis.
• Must be able to lift and move 50 pounds or more regularly.
• Must be able to move quickly.
• Specific vision abilities required: close vision, peripheral vision, and ability to adjust focus.
• Ability to withstand working with dust, chemicals, and other irritants, and work in extreme weather conditions (rain, snow, cold, heat).

Pay

$19.00 per hour

Benefits

Eligible employees will participate in various benefits plans, including:

• Medical, dental, and vision coverage
• Flexible spending accounts
• Long-term and short-term disability
• Life insurance and accident insurance
• 401k retirement plan
• Paid time off

Location: Kansas City, MO