Maintenance Porter - Driving

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. Just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking because it’s important, everywhere, and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset: time.

Responsibilities

• Perform facility maintenance duties and customer interface with minimal supervision.
• Complete maintenance and cleaning tasks as outlined in checklists and directed by the facility manager/supervisor, including:
  • Removing dirt, dust, litter, and debris from all facility areas using brooms, mops, brushes, and other hand tools.
  • Daily garage walks to identify and correct maintenance issues.
  • Sweeping and cleaning entrances, exits, stairwells, surface rails, booths, offices, and restrooms.
  • Emptying trashcans throughout the garage, booth, and office.
• Paint facility areas (poles, signs, doors, walls, curbs, islands, gates) as directed to maintain a neat appearance.
• Replace burned-out bulbs and apply oil absorbent to spills.
• Submit repair or maintenance requests.
• Check safety items (e.g., gate arms, clearance bars) and ensure ticket spitters/gates operate correctly, including verifying ticket supply, clock accuracy, and general appearance.
• Provide ticket and gate counter records to the manager.
• Maintain inventory of janitorial supplies and garage/lot sweep sheets.
• Operate automatic sweepers, scrubbers, outdoor equipment (weed eaters, lawnmowers), and electrical tools for repairs or construction.
• Shovel, plow, or blow snow from entrances, exits, and designated areas using shovels, snow blowers, or light-duty equipment.
• Report policy violations, safety hazards, or unusual occurrences to the facility manager promptly.
• Adhere to the Three Keys to Customer Satisfaction and Five Customer Service Behaviors for successful interactions.
• Assist customers within the facility or as directed by the facility manager/supervisor.
• Resolve customer complaints independently or with supervisor assistance.
• Cover other duties (e.g., cashier, attendant) as needed.
• Maintain a neat, clean appearance and wear a complete uniform during scheduled shifts.
• Perform other assigned duties.

Requirements

• Availability for 3rd shift and weekends.
• High school diploma or equivalent combination of experience and education.
• Facility maintenance, electrical, or painting experience/skills may be required depending on the assignment.
• Valid state-issued driver’s license with a current address and acceptable driving record.

Qualifications

• Oral Communication: Speaks clearly, listens actively, and responds well to questions.
• Written Communication: Writes clearly and informatively; reads and interprets written information.
• Customer Service: Maintains a positive attitude and responds promptly to service requests.
• Adaptability: Adapts to changes in the work environment and handles delays or unexpected events.
• Judgment: Exhibits sound and accurate decision-making.
• Professionalism: Reacts well under pressure.
• Language Ability: Ability to read, write, and interpret English; responds to customer inquiries or complaints.

Physical Demands

• Regularly uses hands and fingers to communicate and perform tasks.
• Frequently sits, reaches with hands/arms, stands, or walks for long periods (up to 8 hours).
• Frequently climbs, balances, stoops, kneels, and crouches.
• Regularly twists, turns, stretches, and bends.
• Lifts and moves 50+ pounds regularly.
• Moves quickly as required.
• Specific vision abilities: close vision, peripheral vision, and ability to adjust focus.
• Ability to work with dust, chemicals, irritants, and in extreme weather conditions (rain, snow, cold, heat).

Pay

$23.00 per hour.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Long-term and short-term disability coverage.
• Life and accident insurance.
• 401k retirement plan.
• Paid time off.