Maintenance Foreman I - Facilities Services - UTK

Responsibilities

• Directs the activities of technicians, mechanics, and specialized trades (electricians, HVAC, plumbing), including assigning tasks, monitoring progress, and providing technical guidance.
• Plans and coordinates work for 2nd shift personnel to ensure proper coverage and efficient operations.
• Serves as a liaison between day and night shift operations to ensure continuity of work.
• Manages handoff from day shift and prepares updates/reports for the morning crew.
• Ensures accurate work order documentation, including completion, closeout, and communication of outstanding issues.
• Reviews work orders and communications daily and conducts field verification of completed work.
• Serves as a liaison between Facilities Services, customers, contractors, and vendors.
• Collaborates with campus stakeholders to support service delivery and operational needs.
• Enforces safe work practices and proper use of tools, equipment, and protective gear.
• Ensures compliance with environmental, hazardous materials, and safety regulations.
• Supports and participates in safety training and in-service programs.
• Reviews and places work orders and material requests on behalf of 2nd shift personnel.
• Evaluates purchasing options based on usability, quality, and cost.
• Ensures teams have necessary tools, equipment, and materials by monitoring usage and forecasting needs.
• Requisitions, tracks, and distributes supplies and equipment to support operations.
• Recruits, selects, trains, and develops staff to support day-to-day operations.

Qualifications

• Education: High School Diploma or GED
• Experience: Minimum of eight (8) years of maintenance, facilities, or related experience, including supervisory responsibilities.
• Knowledge, Skills, Abilities: Ability to accurately estimate types, quantities, and quality of supplies, materials, and equipment required to support maintenance and repair operations. Strong communication skills with the ability to effectively interact with campus customers, respond to service requests, and ensure timely resolution and follow-up of issues. Ability to read, interpret, and apply procedures, specifications, standards, and guidelines governing university operations. Ability to understand and follow both oral and written instructions, and to clearly communicate expectations to assigned personnel. Working knowledge of procurement practices, including identifying, ordering, and tracking parts, materials, and equipment necessary to support maintenance activities. Knowledge of conflict resolution and the ability to address personnel or customer concerns in a professional and productive manner. Demonstrated ability to recruit, train, and lead personnel in day-to-day operations. Ability to plan, coordinate, and schedule work activities for maintenance teams. Knowledge of troubleshooting maintenance issues and providing technical guidance across multiple trades. Ability to serve as a liaison between Facilities Services, contractors, and campus customers. Demonstrated ability to collaborate with stakeholders to support and maintain services and programs.