Maintenance & Field Operations Coordinator

About the role

You'll handle maintenance, vendors, and on-the-ground operations across 110+ vacation rentals in Florida.

Responsibilities

• Handle maintenance issues as they come in: AC, plumbing, electrical, appliances, pool and spa.
• Troubleshoot first, dispatch the right vendor second.
• Build and manage our vendor network across all four markets.
• Negotiate bulk pricing, lock in prompt-service contracts, and hold every vendor to high standards.
• Conduct onboarding inspections at newly signed properties, or coordinate a trusted vendor to do it when you can't be on-site.
• Oversee vendor work to make sure jobs are completed properly and on time. Trust but verify.
• Work directly with the Director of Operations to launch and run preventative maintenance programs, communicate the cost to owners, and track completion across the portfolio.
• Help build out specific operational programs (pool liability and safety, trash concierge, and others) and own them once they're live.
• Manage work orders, inspections, and vendor communications inside Guesty (or similar) with clean documentation.
• Be available evenings and weekends when a guest situation needs you. Properties don't take days off.

Requirements

• 4+ years in property management, project management, hospitality operations, construction management, or related.
• Live in or near Orlando, FL, with a reliable car and active auto insurance.
• Obsessively organized. You set timelines, you hit them, and nothing falls through the cracks. You can hold 5-10 active situations at once and keep them all moving forward without dropping any of them.
• Think proactively. You don't wait for problems to surface, you build preventative programs so the same problem never comes back.
• Working knowledge of HVAC, plumbing, electrical, appliances, and pool/spa systems is a major plus. You don't have to do the work yourself, but you have to know what good work looks like.
• Familiarity with Guesty, Breezeway, or similar property management and work order platforms is a plus.
• Bonus points: vacation rental management experience, military veteran, hands-on handyman or contractor background, construction management background, or bilingual Spanish and English.

Qualifications

• Compensation: $50-60k base salary (based on experience) + 10-15% performance bonus tied to KPIs set with you and the Director of Operations, 5% discretionary bonus, 1% ira match $0.40 per mileage gas reimbursement
• Growth opportunity: You're getting in at the exact moment the portfolio is scaling. Build the maintenance operation right and the role, team, and impact grow with it.

Benefits

• No call centers, no cutting corners. We're growing fast because we do things differently.

Pay

$50-60k base salary (based on experience) + 10-15% performance bonus tied to KPIs set with you and the Director of Operations, 5% discretionary bonus, 1% ira match $0.40 per mileage gas reimbursement

Schedule

Full-Time

Contact

To apply, fill out the type form here: https://form.typeform.com/to/PB1a91J0