Maintenance Director

About the Role

We are seeking a Maintenance Director in Winston-Salem, NC who can create and execute a comprehensive vision for our maintenance team. This role requires a leader who can effectively delegate tasks and responsibilities to maintenance supervisors, ensuring a positive and efficient working environment. The Maintenance Director will uphold strict adherence to OSHA guidelines and other regulations while demonstrating exceptional problem-solving and team-building skills.

Responsibilities

• Develop and promote a diverse, inclusive, positive, respectful, and healthy work environment.
• Offer professional, personal, and technical development opportunities, including continuous learning and mentoring.
• Establish and enforce operational safety policies and procedures to prevent incidents and ensure compliance with OSHA requirements.
• Provide leadership in developing company policies and programs to enhance safety awareness and meet OSHA standards.
• Administer all planned maintenance programs, including safety hazards training, OSHA regulations, and environmental considerations.
• Partner with Safety, Risk, and Continuous Improvement teams to implement process improvements, ensuring compliance and operational excellence.
• Adhere to preventive maintenance principles and quality management standards.
• Ensure compliance with Federal, State, and Local laws related to maintenance.
• Ensure compliance with labor management policies and procedures.
• Interact and communicate with public officials and all levels of staff, including managers, supervisors, and intra-department personnel.
• Demonstrate considerable knowledge of bus maintenance principles, procedures, and policies.
• Develop and maintain effective working relationships with teams, colleagues, the public, medical and governmental agencies, elected officials, and the board of trustees.
• Provide oversight, direction, and coordination of staff to deliver cost-effective, efficient, and reliable transit services within available resources.
• Exhibit impeccable judgment and make sound decisions in a fast-paced, dynamic setting.
• Demonstrate executive-level presentation skills and handle high-level client interactions.
• Display strong interpersonal, relationship-building, and negotiating skills.
• Track expenses and oversee the maintenance budget to ensure cost-effectiveness.
• Administer and supervise the implementation of a comprehensive preventative maintenance program.
• Manage the equipment and facility maintenance repair division.
• Prepare operating and capital budgets and control expenditures of allocated funds.
• Evaluate work methods, policies, procedures, and services to determine effectiveness.
• Review daily reports filed by all maintenance employees.
• Develop various procedures and policies related to maintenance operations.
• Meet regularly with Safety and Training officers to review projects and programs.
• Collaborate with Authority Directors to develop, implement, and support existing programs.
• Engage with local, state, and federal agencies regarding maintenance-related projects.
• Represent the department on the labor/management committee.
• Negotiate with vendors to resolve warranty issues and recover associated funds.
• Manage contractual services to maintain vehicles, systems, and facilities.
• Make presentations on maintenance-related topics to various groups.
• Review and recommend capital expenditures to enhance departmental efficiency and services.
• Oversee department inventories and stock controls.
• Track trends using historical data and implement strategies to reduce service issues.
• Respond to after-hour emergencies as needed.
• Work with all company and local team members to create a strong, vibrant, and engaging safety culture.
• Demonstrate knowledge and experience in coordinating transit safety, service delivery, field operations, staff development, and collective bargaining negotiation skills, particularly in a union environment.
• Ensure compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).

Requirements

• 10+ years of experience, with extensive leadership experience.
• Experience managing a maintenance department in transportation, specifically in fixed route services.
• Experience managing battery electric and hybrid electric fleets.
• Union environment experience.
• Experience leading a large fleet transformation.