Maintenance - Delta by Marriott Fargo ND

Job Purpose

The Maintenance/Utility is responsible for maintaining the appearance and working order of the hotel, performing preventative maintenance, equipment repairs, hotel security, life safety, assisting front desk, and shuttle driver duties. Ensuring customer satisfaction at all times, modeling and adhering to the Guest Service Standards.

Qualifications and Requirements

• High School diploma / Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Must be able to read and write to facilitate the communication process
• Most tasks are performed in a team environment
• No direct supervision
• Requires good communication skills, both verbal and written
• Must possess basic computational ability
• Must possess basic computer skills
• PREFERRED: Knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment
• PREFERRED: Knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA

Other

• Being passionate about people and service
• Strong communication skills are essential when interacting with guests and employees
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program