Mailroom Coordinator

About the role

We are looking for a dependable Mailroom Coordinator to support daily mail and document operations in Cedar Rapids, Iowa. This is a 1-year contract position based fully on site, offering an opportunity to contribute to a high-volume office environment with consistent workflow and hands-on responsibilities.

Responsibilities

• Coordinate the scheduled distribution, collection, and routing of internal and external mail throughout the facility.
• Review incoming correspondence, research identifying details, enter required information, and prepare materials for digital imaging.
• Manage outbound mail by operating folding, inserting, and postage equipment to ensure timely and accurate dispatch.
• Enter customer or group policy information into internal records and scan supporting documents for electronic storage.
• Maintain organized document storage systems and retrieve physical files promptly when requested.
• Process undeliverable or returned mail and update records as needed to support accurate delivery information.
• Perform high-volume data entry related to document classification, indexing, and tracking.
• Support day-to-day mailroom and clerical operations while maintaining accuracy in a fast-paced office setting.

Requirements

• High school diploma or comparable experience in an administrative, clerical, or mailroom setting.
• Strong keyboarding, 10-key, and data entry accuracy skills.
• Careful attention to detail when handling documents, records, and mail processing tasks.
• Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
• Effective communication and customer service abilities when interacting with coworkers and internal clients.
• Ability to work efficiently as part of a team in a busy on-site office environment.