Jobs · Customer Service · Michigan

Mail Services Coordinator

United Wholesale Mortgage · Pontiac, MI · Yesterday
Customer ServiceFull-time

What You Will Be Doing

  • Effectively communicate delivery issues with FedEx, UPS, USPS, Amazon and other delivery chains.
  • Run U.S. postage machine and add funds, and address any issues that may arise.
  • Utilize UZONE/phone directory to locate team members.
  • Gather mail data from tracking software (Sendsuite tracking) and implement into an Excel spreadsheet for team metrics and other important information if needed.
  • Clear communication of issues to leadership and have a plan of action for perceived issues.
  • Utilize pallet jack for unloading/loading.

What We Need From You

  • Must have high school diploma.
  • Strong attention to detail.
  • Exceptional client service skills.
  • Ability to lift at least 50 lbs.
  • Be able to be on your feet for long periods of time.
  • Pallet jack experience a plus.
  • Mailroom experience is preferred, but not required.

The Place & The Perks

  • Includes Paid Time Off (PTO) after just 30 days.
  • Additional parental and maternity leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development.
  • Military and veteran benefits.
  • Medical, dental, vision and life insurance.
  • 401k with employer match.
  • Mortgage discount and area business discounts.
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court.
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon.
  • Gourmet cafeteria featuring homemade breakfast and lunch.
  • Convenience store featuring healthy grab-and-go snacks.
  • In-house Starbucks and Dunkin.
  • Indoor/outdoor café with Wi-Fi.

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More Reasons You’ll Love Working Here

  • Includes Paid Time Off (PTO) after just 30 days.
  • Additional parental and maternity leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development.
  • Military and veteran benefits.
  • Medical, dental, vision and life insurance.
  • 401k with employer match.
  • Mortgage discount and area business discounts.
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court.
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon.
  • Gourmet cafeteria featuring homemade breakfast and lunch.
  • Convenience store featuring healthy grab-and-go snacks.
  • In-house Starbucks and Dunkin.
  • Indoor/outdoor café with Wi-Fi.

Disclaimer

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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