Jobs · Management · North Carolina

Mail Clerk, Department of Mail Services

Wake Forest University · Winston-Salem, NC · 2 wk ago
ManagementPart-time

This position is part time and not eligible for sponsorship of non-immigrant or immigrant visa status.

About the role

Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.

Responsibilities

  • Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates
  • Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services
  • Supplies parcel lockers with packages, as needed
  • Delivers and collects mail from University departments both on and off-campus
  • Assists at the Mail Services lobby window as needed
  • Operates Point of Sale and USPS machines as needed
  • Performs other related duties as assigned

Requirements

  • High School graduate with at least three years’ related experience, or an equivalent combination of education and experience
  • Knowledge of USPS guidelines for mailing procedures
  • Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed
  • Proficiency in computer skills, including MS Office, the internet, and other relevant software
  • Ability to solve problems associated with the collection and delivery of campus mail
  • Ability to display professional attitude and appearance in approach to the job
  • Ability to plan, organize, and prioritize work effectively
  • Ability to demonstrate concise and effective communication skills both orally and in writing
  • Ability to identify and analyze problems, presenting solutions using various resources and creative ideas
  • Ability to utilize input from others and research acceptable solutions in conflict situations
  • Ability to handle multiple tasks and responsibilities with enthusiasm
  • Valid driver license with a good driving record; must be insurable
  • Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently
  • Physical requirements include driving, lifting, climbing, standing, walking, talking, and hearing
  • Subject to both environmental conditions; activities occur inside and outside
  • May be exposed to hazards, noise

Preferred Qualifications

  • Mail center or mail courier experience

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