Mail Clerk, Department of Mail Services
Wake Forest University · Winston-Salem, NC · 2 wk ago
ManagementPart-time
This position is part time and not eligible for sponsorship of non-immigrant or immigrant visa status.
About the role
Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.
Responsibilities
- Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates
- Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services
- Supplies parcel lockers with packages, as needed
- Delivers and collects mail from University departments both on and off-campus
- Assists at the Mail Services lobby window as needed
- Operates Point of Sale and USPS machines as needed
- Performs other related duties as assigned
Requirements
- High School graduate with at least three years’ related experience, or an equivalent combination of education and experience
- Knowledge of USPS guidelines for mailing procedures
- Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed
- Proficiency in computer skills, including MS Office, the internet, and other relevant software
- Ability to solve problems associated with the collection and delivery of campus mail
- Ability to display professional attitude and appearance in approach to the job
- Ability to plan, organize, and prioritize work effectively
- Ability to demonstrate concise and effective communication skills both orally and in writing
- Ability to identify and analyze problems, presenting solutions using various resources and creative ideas
- Ability to utilize input from others and research acceptable solutions in conflict situations
- Ability to handle multiple tasks and responsibilities with enthusiasm
- Valid driver license with a good driving record; must be insurable
- Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently
- Physical requirements include driving, lifting, climbing, standing, walking, talking, and hearing
- Subject to both environmental conditions; activities occur inside and outside
- May be exposed to hazards, noise
Preferred Qualifications
- Mail center or mail courier experience