Luxury Sales Professional

Key Responsibilities

• Create memorable, one-on-one client experiences by delivering personalized, high-touch service.
• Act as a trusted advisor by understanding each client’s story, style, and preferences.
• Build and maintain meaningful relationships with a global and diverse clientele.
• Maintain individual sales goals while contributing to overall store success.
• Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools.
• Collaborate with team members to ensure every client interaction is seamless and unforgettable.

Product Knowledge & Development

• Continuously improve product knowledge to confidently present luxury jewelry and timepieces.
• Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection.
• Participate in ongoing training programs designed to sharpen your luxury sales expertise.
• Represent REEDS’ brand and values through polished communication, presentation, and service.
• Take a proactive and creative approach to problem-solving and client engagement.

Professional Growth & Team Contribution

• Work collaboratively in a team-focused environment to achieve shared goals.
• Demonstrate curiosity, adaptability, and a strong desire to learn and grow.
• Support in-store events and brand activations to enhance visibility and client excitement.
• Uphold the visual and operational standards of a luxury retail space.

Our Values

• Integrity – We live ethically and honestly in every moment and interaction.
• Performance Excellence – We pursue success relentlessly and learn from every experience.
• Stewardship – We honor the trust placed in us by our associates, clients, and communities.
• Professionalism – We attract and grow exceptional talent through development and self-leadership.
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Requirements

• Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred.
• A strategic sales mindset and motivation to continuously elevate personal performance.
• Proven success in customer service with a refined, global, and diverse clientele.
• Strong interpersonal skills with a passion for relationship building and client development.
• A self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges.
• A proactive and creative approach to problem-solving.

Skills

• Exceptional client service skills.
• Ability to build and maintain meaningful relationships.
• Strong product knowledge in luxury jewelry and timepieces.
• Proactive problem-solving and client engagement skills.

Benefits

• Paid time off.
• Health, dental, life, and disability insurance.
• 401k plan.
• Merchandise discounts.
• Career growth opportunities.
• Drug-free workplace policy.

About the Role

This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.

Qualifications

• Must be legally eligible to work in the U.S.
• Must be able to sit or stand for extended periods as required.