Luxury Jewelry and Timepiece Sales Professional, Crabtree Valley Mall

Key Responsibilities

• Create memorable, one-on-one client experiences by delivering personalized, high-touch service
• Act as a trusted advisor by understanding each client's story, style, and preferences
• Build and maintain meaningful relationships with a global and diverse clientele
• Maintain individual sales goals while contributing to overall store success
• Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools
• Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

• Continuously improve product knowledge to confidently present luxury jewelry and timepieces
• Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection
• Participate in ongoing training programs designed to sharpen your luxury sales expertise
• Represent REEDS' brand and values through polished communication, presentation, and service
• Take a proactive and creative approach to problem-solving and client engagement

Professional Growth & Team Contribution

• Work collaboratively in a team-focused environment to achieve shared goals
• Demonstrate curiosity, adaptability, and a strong desire to learn and grow
• Support in-store events and brand activations to enhance visibility and client excitement
• Hold yourself to the visual and operational standards of a luxury retail space

Requirements

• Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred
• A strategic sales mindset and motivation to continuously elevate personal performance
• Proven success in customer service with a refined, global, and diverse clientele
• Strong interpersonal skills with a passion for relationship building and client development
• A self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges
• A proactive approach to problem-solving

Benefits

• Comprehensive compensation program including paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth
• Drug-free workplace

Our Values

• Integrity - Live ethically and honestly in every moment and interaction.
• Performance Excellence - Pursue success relentlessly and learn from every experience.
• Stewardship - Honor the trust placed in us by our associates, clients, and communities.
• Professionalism - Attract and grow exceptional talent through development and self-leadership.
• Entrepreneurial Spirit - Embrace imagination, creativity, and forward-thinking action.
• Team Orientation - Thrive through collaboration, shared goals, and mutual respect.
• Passion - Love what we do to drive extraordinary customer experiences and make it fun.