Jewelry Sales Specialist, Valley Mall

What You'll Do

• Provide exceptional service at every step of the customer journey
• Create personalized shopping experiences and build lasting client relationships
• Educate clients on product offerings and brand story
• Maintain a polished, welcoming, and engaging presence on the sales floor
• Achieve and exceed personal and team sales goals
• Stay informed on product knowledge, promotions, and visual standards
• Drive repeat business through clienteling and follow-up strategies
• Support store events and promotional activities

Our Values

• Integrity - Do what's right, always.
• Performance Excellence - Drive results, embrace growth.
• Stewardship - Build trust with every action.
• Professionalism - Lead with confidence and consistency.
• Entrepreneurial Spirit - Think big, act boldly.
• Team Orientation - Collaborate and uplift others.
• Passion - Love what you do and have fun doing it.

Requirements

• Enthusiasm for the brand and a sales focused mindset
• Excellent communication and interpersonal skills
• Comfort working in a fast-paced and team-driven environment
• Availability to work a flexible schedule including weekends, holidays, and evenings
• High School Diploma or Equivalent
• Legal authorization to work in the U.S.
• Ability to stand for long periods of time and lift up to 30 lbs.

Preferred Qualifications

• Jewelry product knowledge or GIA coursework
• Retail or hospitality experience, preferably in jewelry or luxury sales

Benefits

• Comprehensive compensation program
• Merchandise discounts
• 401(k)
• Paid time off for both full-time and part-time positions
• Full-time team members eligible for benefits program including health/dental/life/LTD insurance
• Smoke and drug-free environment

About the Role

Join us as a Jewelry Sales Professional and be part of a company that has been serving the community for nearly 80 years. At REEDS Jewelers, we believe in building long-term client relationships and delivering an exceptional luxury retail experience. Our team is dedicated to providing personalized guidance and celebrating life's most meaningful moments through our premier brands.

Hagerstown, Maryland, offers a balanced lifestyle with access to outdoor recreation, a growing local economy, and easy proximity to larger metro areas. The Valley Mall serves as a key retail destination for the region, with strong daily traffic and customers who value personal service and high-quality products.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. As an Equal Opportunity Employer, we welcome applications from all qualified individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law.