Luxury Hotel Transient Sales Manager

About the role

Personal by Nature
Accessible only by sea or sky, Little Palm Island is a MICHELIN Three-Star private island resort where time slows and stillness returns. The island is home to 30 thatched-roof bungalow suites, a tranquil spa, curated boutique, and distinct fine-dining experiences overlooking the Atlantic, offering guests a sanctuary to disconnect in privacy and simply be. We invite you to join a resort culture that practices hospitality as a craft, guided by clear standards, thoughtful collaboration, and genuine human connection to ensure every guest experience feels personal and true to place.

Responsibilities

• Sales & Business Development
• Identify, solicit, and secure new transient business opportunities within corporate, luxury leisure, entertainment, government, and travel advisor segments.
• Develop and execute strategic sales plans to achieve transient room revenue goals.
• Conduct sales calls, client presentations, networking events, and property site inspections.
• Build relationships with luxury travel agencies, consortia programs, and preferred travel partners.
• Negotiate and manage preferred corporate rate agreements and luxury travel partnerships.
• Account Management
• Maintain strong relationships with key accounts to maximize production and retention.
• Regularly review account performance and identify growth opportunities.
• Create customized proposals and contracts that align with hotel revenue objectives.
• Ensure seamless communication between clients and hotel operations teams.
• Revenue Optimization
• Partner closely with Revenue Management to optimize transient pricing strategies.
• Monitor market trends, competitive activity, and demand patterns.
• Analyze account production, booking pace, ADR, and RevPAR performance.
• Identify opportunities to increase market share and premium room category sales.
• Brand Representation
• Represent the hotel at luxury travel industry events, trade shows, and networking functions.
• Host familiarization trips (FAMs) and client site visits.
• Promote the property's unique luxury experiences, amenities, and brand standards.
• Serve as an ambassador for the hotel's reputation and guest experience.

Qualifications

Accomplished luxury hospitality sales professional with extensive experience developing high-value transient business through corporate accounts, luxury travel advisors, and premium leisure channels. Demonstrated success in exceeding revenue targets, negotiating strategic partnerships, and cultivating long-term client relationships while delivering exceptional guest experiences and maximizing ADR and RevPAR performance.

Skills

• Extensive experience in luxury hospitality sales.
• Strong negotiation and relationship-building skills.
• Ability to develop and execute strategic sales plans.
• Proficiency in managing corporate rate agreements and luxury travel partnerships.
• Excellent communication and interpersonal skills.
• Knowledge of market trends and competitive activity.
• Experience with Revenue Management systems.
• Ability to build and maintain strong relationships with key accounts.
• Proficiency in creating customized proposals and contracts.
• Experience representing the hotel at industry events and promoting brand standards.

Benefits

Little Palm Island offers a unique and luxurious environment for its guests, including access to exclusive amenities, personalized services, and a commitment to sustainability and community engagement.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience.

Schedule

The Transient Sales Manager works a flexible schedule to accommodate the needs of the hotel and its guests, typically Monday through Friday with some weekend availability.