Luxury Brand Ambassador

About the role

The Luxury Ambassador is the dynamic, in-person face of The Maven brand. As the authority of modern luxury bourbon, the Ambassador stands at the intersection of world-class whiskey, our world-class distillery, and the luxury consumer. This role supports our focus markets to build the brand's presence, reputation, and lifestyle credibility from the ground up. The Ambassador must be genuinely comfortable in the luxury world, have a strong network among the luxury brand/consumer community, and be professional and knowledgeable in the whiskey or spirits space (spirits education or certification a plus). This is a single national hire to start, with initial focus markets including Los Angeles, New York City, and Louisville (and Lexington), KY.

Responsibilities

• In the Trade: Be a regular presence in targeted accounts, serving as a valued asset related to The Maven (staff education, consumer activations, engagement, and custom events). Maintain relationships and visibility in the market.
• With the Consumer: Help build and facilitate luxury-partnership activations (auto, watch, aviation, and other affinity categories). Cultivate private-client relationships.
• Feedback Loop: Report market intelligence back to the brand and distributor. Surface opportunities, accumulate consumer interactions, and build positive luxury experiences for consumers, the trade, and the brand.

Qualifications

• Professional and poised, with a confident, polished presence.
• Fluent and comfortable in luxury settings.
• Deep understanding of hospitality and branding.
• Able to quickly build genuine connections within each market’s luxury hospitality and social circles.
• Approachable, with experience working with distributor partners (a plus).
• Valid driver’s license and ability to travel within assigned market.

Skills

• Knowledge or awareness of the luxury spirits category, competitive set, and on/off-premise dynamics.
• Exceptional relationship-building skills.
• High level of industry curiosity, discipline, personal accountability, and attention to detail.
• Strong work ethic with a “do-the-work” mindset.
• Ability to “find a way,” prioritize, execute, and deliver results with limited supervision.
• Confident, polished communicator with the presence to influence luxury consumers, on-premise decision-makers, and distributor partners.
• Comfortable being measured by execution and results; competitive and a good teammate.