LRHPG Certified Medical Assistant - Pediatrics

Lakeland Regional Health is a leading medical center located in Central Florida, with a legacy spanning over a century. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

About the role

Responsible for assisting providers with patient care, including clerical or other environmental responsibilities within the offices as deemed necessary. The medical assistant utilizes technology for scheduling patient appointments, preparing medical records, and documenting information in the electronic medical record. They provide guidance and instruct patients as per the medical provider directives.

Responsibilities

• People At The Heart Of All We Do
  • Fosters an inclusive and engaged environment through teamwork and collaboration.
  • Ensures patients and families have the best possible experiences across the continuum of care.
  • Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
  • Behaves in a mindful manner focused on self, patient, visitor, and team safety.
  • Demonstrates accountability and commitment to quality work.
  • Participates actively in process improvement and adoption of standard work.
• Stewardship
  • Demonstrates responsible use of LRH's resources including people, finances, equipment, and facilities.
  • Knows and adheres to organizational and department policies and procedures.
• Standard Work Duties: LRHPG Certified Medical Assistant
  • Perform all duties in a manner that is culturally and linguistically appropriate.
  • Deliver quality/evidence-based patient care.
  • Engage patients, patients' families, and their caregivers in understanding, setting, and monitoring patient self-management care plans in a culturally and linguistically appropriate manner.
  • Develop and maintain relationships among patients and their families and care team that supports their access to the medical home.
  • Provide timely communication with patients, make inquiries, execute follow-up actions, and help integrate information into the plan of care.
  • Administer prescribed medications and treatments in accordance with the provider's directives and the MA's scope of practice.
  • Maintain sanitation and cleanliness of exam rooms and stock necessary supplies or materials needed throughout the workday.
  • Use case management processes to assure quality care is delivered to the Practice's patients, patients' families, and caregivers in the most efficient and effective manner across the healthcare continuum.

Skills

• Essential:
  • Knowledge of general principles of medical assisting, federal and state regulations, and standard practice and procedures within the scope of practice for the medical assistant.
  • Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality.
  • Knowledge of safety practices that prevent exposure to known workplace hazards and the necessary action needed when exposed.
  • Skill in applying and modifying the principles, methods, and techniques of medical assisting to provide ongoing patient care.
  • Skill in health information management and use of an electronic medical record system.
• Nonessential:
  • Strong working knowledge of the function and use of electronic health records.
  • Knowledge of HEDIS/Star measures.
  • Knowledge of medical insurance, billing, and coding (including ICD-10).

Qualifications

• Essential:
  • High School diploma or equivalent.
  • Graduate of an accredited medical assisting program.
  • Certified Medical Assistant or Registered Medical Assistant (CMA, RMA, CCMA, NCMA).
  • Basic Cardiac Life Support (CPR certification - American Red Cross or American Heart Association).
• Nonessential:
  • Associate Degree.
  • Medical related field.
• Preferred Experience:
  • 3 years of prior experience as a Medical Assistant.

Pay

Pay Rate: Min $18.22, Mid $20.96

Schedule

Work Hours per Biweekly Pay Period: 80.00
Shift: Monday-Friday with Rotating Weekends/Holidays

Location

430 E. Central Avenue, Winter Haven, FL