LPN/MA, FPG Pain Management: FT Days

About the role

Responsible for assisting physicians with patient care and providing information to patients so they can fully utilize and benefit from clinic services. Performs a variety of clinical duties including monitoring patient flow, obtaining and documenting patient vitals, documenting current medications, chief complaints, performing technical laboratory functions such as phlebotomy, EKG, stress testing, monitoring/tracking/charging medical equipment, scheduling procedures and tests. Performs a variety of office duties including greeting patients, vendors, and other visitors, notifying appropriate staff of their arrival, operating switchboard or telephone console to route incoming calls and place outgoing calls, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current.

Responsibilities

• Assists physicians with patient care
• Provides information to patients to help them utilize clinic services
• Maintains patient flow
• Obtains and documents patient vitals
• Documents current medications and chief complaints
• Performs technical laboratory functions including phlebotomy, EKG, stress testing
• Maintains and tracks medical equipment
• Schedules procedures and tests
• Greet patients, vendors, and other visitors
• Notifies staff of arrivals
• Operates switchboard or telephone console to route calls
• Verifies insurance information and obtains pre-certifications or prior authorizations
• Maintains accurate records for timely billing
• Notifies patients of account status and payment due
• Uses collection techniques to keep accounts receivable current

Requirements

• Graduate of an accredited program of practical nursing with current licensure in the state of Ohio
• OR high school graduate
• Medical Assistant certification required
• Experience in a medical office or urgent care setting preferred
• Ability to perform as a Medical Scribe from time-to-time
• CPR certification
• Proficient in the use of personal computers with strong typing skills
• Skilled in the use of Microsoft Outlook, Excel, and Word
• Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers, and the public
• Able to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers, and insurance companies
• Able to prepare and present reports to FPG management as requested
• Able to remain calm and poised in urgent situations
• Skill in exercising initiative, judgment, problem solving, and decision making
• Skill in analysis and interpretation of data, and preparation of reports
• Skill in appropriate assessment and assistance techniques, appropriate use of universal precautions, appropriate charting of patient data
• Skill in point of care testing, vital signs, EKG, and other clinical aspects of the office
• Valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy

Qualifications

Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy.

Skills

Required skills include proficiency in personal computers, Microsoft Office applications, and the ability to perform various clinical and administrative tasks. Additional skills include communication, problem-solving, and organizational abilities.

Benefits

Employee-centric benefits include tuition reimbursement, loan forgiveness, comprehensive major medical, dental, and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

Pay

Salary range: $40,000 - $60,000 annually, commensurate with experience.

Schedule

Full-time position, hours vary based on department needs.