LPN/MA, FPG Neurology: FT Days

About the role

Responsible for assisting physicians with patient care and providing information to patients so they may fully utilize and benefit from clinic services.

Responsible for performing a variety of clinical duties including but not limited to: monitoring patient flow, obtaining and documenting patient vitals, documenting current medications, chief complaint, performing technical laboratory functions including phlebotomy/EKG/stress testing, monitoring/ tracking/charging medical equipment, scheduling procedures and tests.

Responsible for performing a variety of office duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating switchboard or telephone console to route incoming calls and place outgoing calls, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current.

Responsibilities

• Assisting physicians with patient care
• Providing information to patients to help them utilize clinic services
• Maintaining patient flow
• Obtaining and documenting patient vitals
• Documenting current medications and chief complaints
• Performing technical laboratory functions including phlebotomy, EKG, and stress testing
• Monitoring and tracking medical equipment
• Scheduling procedures and tests
• Greeting patients, vendors, and other visitors
• Routing incoming calls and placing outgoing calls
• Obtaining current and accurate insurance information each visit
• Verifying coverage through insurance company
• Obtaining pre-certifications or prior authorizations as needed
• Maintaining daily accurate records for timely billing of accounts
• Notifying patients of account status and payments due
• Using collection techniques to assist in keeping accounts receivable current

Requirements

• High school graduate
• Certification as a Medical Assistant required
• Experience in a medical office or urgent care setting preferred
• The ability to perform as a Medical Scribe from time-to-time
• Current CPR certification
• Proficiency in the use of personal computers with strong typing skills
• Skilled in the use of Microsoft Outlook, Excel, and Word (desired)
• Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers, and the public
• Able to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers, and insurance companies
• Able to prepare and present reports to FPG management as requested
• Able to remain calm and poised in urgent situations
• Skill in exercising initiative, judgment, problem solving, and decision making
• Skill in analysis and interpretation of data, and preparation of reports
• Skill in appropriate assessment and assistance techniques, appropriate use of universal precautions, appropriate charting of patient data
• Skill in point of care testing, vital signs, EKG, and other clinical aspects of the office
• Valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy

Qualifications

Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy.

Employee must provide proof of personal automobile liability insurance coverage upon request.