Lovelace Medical Group - Customer Service Coordinator Careers

About the role

Join Lovelace Medical Group as a full-time, variable shift Customer Service Coordinator (CSC) in Albuquerque, NM. Specialties/Clinics hiring include Sleep Clinic, Plastic Surgery, Primary Care, Urology, Urogynecology, and ENT.

Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better. We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements include a High School Diploma or GED equivalent, Medical Terminology knowledge, knowledge of office procedures, knowledge of insurance plans, and skill in a variety of software applications, as well as one (1) year of previously related experience.

Preferred Job Requirements include an Associate’s Degree in a related field of study, previous medical office experience, and Heart Saver certification.