LOUNGE FLOOR RUNNER

Responsibilities

• Exceptional customer service
• Cash handling and accounting
• Operating a cash register
• Stocking, pricing, rotating, and displaying bar inventories
• Housekeeping inside and outside of the casino
• Mixing and completing drink orders
• Remembering regular customers’ names and faces
• Monitoring legal age requirements
• Waiting on customers playing games and at the tables
• Cleaning and keeping bar furniture neatly arranged
• Suggesting selling and helping customers with gaming machine operations
• Wearing the uniform and keeping appearance neat and clean
• Answering and screening telephone calls
• Greeting customers, verifying age, and taking orders
• Cleaning restrooms, dusting, windows, and floors
• Emptying trash cans, washing dishes, cleaning tables, and messes of others
• Accurately making change and accounting for large amounts of cash
• Stocking, pricing, receiving, and rotating of bar products and supplies
• Changing out kegs and other bar products
• Using a fire extinguisher and other safety equipment
• Understanding the safety manual and completing casino restroom logs
• Advising the manager of any personnel situations or policy violations
• Calling maintenance persons or gaming machine companies to repair machines or assist with changing paper or ribbons
• Changing tape (paper) in gambling machines
• Vacuuming lounge floor, mopping and sweeping floor behind the bar, washing glassware, and cleaning the bar/work area
• Arranging bottles and glasses to make attractive displays
• Handling disruptive customers in a professional manner
• Properly documenting incidents on an incident report
• Communicating with the manager on products that need to be ordered
• Planning bar menus and creating drink recipes
• Serving snacks or food items to customers seated at the bar
• Making change and receiving payments for drinks, retail sales, etc.
• Operating a cash register and tallying transactions
• Assisting patrons with verifying wins and accurately and effectively completing shift paperwork
• Balancing tillers and cash receipts

Qualifications

Must have a valid driver’s license and reliable transportation.

Must be able to work flexible hours, including weekends and holidays.

Must be able to lift 50 pounds.

Must be able to stand for extended periods of time.

Must have a positive attitude and be able to work well under pressure.

Must have excellent communication skills.

Must be able to follow safety procedures and guidelines.

Must be able to work independently and as part of a team.