Lounge Concierge
White Lodging · Indianapolis, IN · 2 mo ago
On-siteOTHROther
Location: JW Marriott Indianapolis
About the role
As an Executive Lounge Attendant, you will ensure the successful setup, service, and clean-up of the Executive Lounge while delivering exceptional hospitality to every guest.
Responsibilities
- Oversee the setup, service, and clean-up of the Executive Lounge.
- Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
- Professionally serve food and beverages both tableside and from buffets.
- Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing.
- Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness.
- Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
- Perform all cleaning, opening, closing, and other duties as assigned.
Requirements
- An outgoing and social personality.
- Excellent communication and listening skills.
- A passion for service with a positive, can-do attitude and a team-player mindset.
- A talent for problem-solving and the ability to adapt to any situation.
- Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.
Benefits
- Medical, Dental, and Vision insurance (starting Day 1)
- Life Insurance and Disability Insurance
- Paid Parental Leave
- DailyPay option
- Employee Assistance Program (EAP)
- 401(k) with company match
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development and tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities for growth