CONCIERGE LOUNGE ATTENDANT
About the role
The Concierge Lounge Attendant at Renaissance Baton Rouge is responsible for engaging guests, providing excellent customer service, and ensuring their visit to the club lounge is perfect.
Responsibilities
- Set up Club Lounge for AM/PM shift
- Pull necessary stock and indicate on pull sheets for processing of all inventories used
- Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils
- Polish all glass, plates, and stemware
- Place food product out in an appetizing and visually appealing manner
- Greet all guests arriving and ensure all guests entering are allowed access
- Familiarize new guests with the stations and offer any general assistance as well as provide local suggestions/points of interest to our spontaneous explorers (guests)
- Clean up after guests are finished and prepare for arrival of new guests
- Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables
- Dusting of mirrors, artwork, computer, desk, printer, and display tables
- Clean all walls, windows and entry doors
- Break down all stations and return dirty dishes to stewarding dept
- Refill all condiment dispensers, restock napkins, fill condiments, and leave lounge stocked and clean for the next shift
- Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while replacing clean bus tubs
Qualifications
The ideal candidate has a passion for providing excellent service and can extend southern hospitality to each and every one of our guests to ensure they feel at home while they are here.
Benefits
- Medical, dental and vision benefits
- Life Insurance
- Short-term and Long-term disability
- Employee Assistance Program
- Discounted Rooms Programs
- Paid Holidays
- Paid Vacation & Sick Time
- 401(k) Retirement Savings Plan
Pay
Competitive pay is offered for this position.
Schedule
Full-Time schedule is available.
Why Join Our Team?
In addition to excellent working conditions and competitive pay, Renaissance Baton Rouge offers a complete range of benefits to eligible team members including:
- Medical, dental and vision benefits
- Life Insurance
- Short-term and Long-term disability
- Employee Assistance Program
- Discounted Rooms Programs
- Paid Holidays
- Paid Vacation & Sick Time
- 401(k) Retirement Savings Plan
Discover the Difference at Renaissance Baton Rouge
We seamlessly blend Southern hospitality, upscale decor and convenient amenities. Located 15 miles from Baton Rouge Metropolitan Airport, our hotel boasts an ideal location with easy access to top destinations including the Mall of Louisiana, Perkins Rowe, Louisiana State University and the Country Club of Louisiana. Guests can spend time exploring the wide array of nearby shopping, dining and entertainment options.
Company Information
Renaissance Baton Rouge, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.