Loss Prevention Specialist- North Port/Bradenton

About the role

As a Loss Prevention Specialist at Goodwill Manasota, you will be responsible for:

• Awareness & Prevention: Communicating, training, and educating on security and loss prevention programs.
• Facility Protection and Corporate Security: Investigating disturbances and assisting with facility security.
• Partnership: Managing open cases, utilizing Loss Prevention Support (LP Support) Helpdesk, and monitoring digital video recording.
• Training: Ensuring customer satisfaction and delivering training, particularly in new hire orientation and safety training.

Responsibilities

Key responsibilities include:

• Communicating and supporting Goodwill's drug-free workplace policies.
• Investigating disturbances and assisting with facility security.
• Maintaining and managing key and alarm control access.
• Monitoring facilities for security and loss prevention.
• Responding to and assisting in emergency response situations.
• Ensuring 100% customer satisfaction and buy-in through training.

Requirements

• Ability to provide one-on-one and group training and knowledge sharing.
• Effective communication, decision-making, and problem-solving skills.
• Effective team-building and business partnership skills.
• Proficiency with Microsoft Office, Excel, Word, Outlook, PowerPoint.
• Strong public relations and customer service skills.
• Proficiency in operating digital platforms and systems including RM/LP management and video systems.
• Ability to maintain high levels of confidentiality regarding investigations and employee information.
• Ability to develop and maintain effective working relationships.

Qualifications

• 2-5 years of loss prevention/asset protection experience in a multi-unit capacity preferred, or equivalent experience.
• Minimum 2 years of relevant experience.
• CCTV, Burglar, Fire alarm Maintenance/Monitoring technical skills.
• Access Control (Key & Lock Systems / Electronic systems) proficiency.
• Relevant Bachelor’s degree preferred.
• LPC, Wicklander-Zulawski Interview and Interrogation, or other certification a plus.

Benefits

• Medical, Dental, & Vision Insurance.
• Employer-paid Life Insurance.
• 401K Retirement Plan with an Employer Match.
• Paid Time Off.
• 25% Store Discount.
• DailyPay.
• Teladoc copays covered by Goodwill.
• Access to a Life Coach.
• Training and Development Opportunities.
• Education Assistance and Incentives.
• Comprehensive Wellness Program with Incentives.

Special Requirements

• Valid driver’s license and ability to drive a privately owned vehicle.
• Flexible schedule including days, nights, and weekends.
• Drug testing required for this safety-sensitive position.

Training and Experience

Training and experience requirements include:

• 2-5 years of loss prevention/asset protection experience in a multi-unit capacity preferred, or equivalent experience.
• Minimum 2 years of relevant experience.
• CCTV, Burglar, Fire alarm Maintenance/Monitoring technical skills.
• Access Control (Key & Lock Systems / Electronic systems) proficiency.
• Relevant Bachelor’s degree preferred.
• LPC, Wicklander-Zulawski Interview and Interrogation, or other certification a plus.