Loss Prevention Specialist - Collier/Lee Counties

About the role

Responsible for stores in Collier/Lee counties. This position involves responding to emergencies, investigating internal theft, violence, or criminal acts, and ensuring the safety and security of customers and associates.

Responsibilities

• Respond to emergencies and investigate reports of known or suspected internal theft, violence, or other criminal acts involving associates.
• Schedule and conduct Shrink and Safety Assessments to evaluate compliance with operational controls related to shrink and safety performance in key stores.
• Evaluate financial reports to identify improvement opportunities for shrink reduction, workers’ compensation, general liability, cash losses, and vendor credits.
• Monitor and respond to local issues or activities that may impact the safety/security of customers or associates or create business risks.
• Identify stores requiring risk assessments and oversee the installation and use of security-related equipment.
• Investigate incidents committed by non-associates that may create actual or potential losses.
• Manage and oversee contract security services and perform administrative duties related to the Loss Prevention process.

Requirements

• High School Diploma or equivalent experience.
• Five (5) years of retail loss prevention and safety experience, including:
  • Two (2) years of multi-store loss prevention experience.
  • Two (2) years of management experience (not necessarily direct reports).
• OR Five (5) years of Publix retail management experience.
• Knowledge of the retail environment and its operations.
• Knowledge of retail loss prevention processes, procedures, and programs.
• Knowledge of general safety practices, procedures, and policies in a retail environment.
• Working knowledge of the criminal justice system and investigation processes.
• Knowledge of methods used to analyze and interpret large quantities of data.
• Knowledge of retail accounting methods.
• Knowledge of physical inventory processes, calculations, and controls, particularly related to shrinkage.
• Knowledge of interviewing, investigative, and interpersonal techniques.
• Knowledge of physical security practices, including CCTV, alarm systems, EAS, and other technologies.
• Technical knowledge of retail processes and loss prevention programs and strategies.
• Computer, verbal, and written communication skills.
• Analytical, decision-making, and organizational skills.
• Ability to maintain confidentiality and strong interpersonal skills.
• Willingness to work a variable schedule, including nights, weekends, overnight travel with little notice, and being on call at all times.

Preferred Qualifications

• Eight (8) years of retail loss prevention experience, including:
  • Five (5) years of multi-store loss prevention experience.
  • Five (5) years of management of direct reports.
• Certification in Wicklander-Zulawski Interviewing Techniques.
• LPC Certification.
• OSHA 10 Hour Course.

Benefits

• Employee stock ownership plan contributing Publix stock annually at no cost.
• Opportunity to purchase additional shares of privately-held stock.
• 401(k) retirement savings plan.
• Group health, dental, and vision plans.
• Paid Time Off and Paid Parental Leave.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Free hot lunches (buffet-style) at facilities with a cafeteria.
• Year-end bonus: one month’s extra pay (pro-rated in the first year) if employed through the issue date of the bonus check.

Visit our website to see all of our benefits: https://jobs.publix.com/benefits/.