Loss Prevention Officer (up to $23)

Led by dynamic owner Joe Gurrera (and his commitment to superior quality), Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene.

Responsibilities

• Prevent theft and fraud by guests and employees
• Ensure a safe environment for guests and employees
• Conduct safety sweeps and constant monitoring of high-risk areas
• Apprehension/Recovery of shoplifters
• Conduct audits of all refunds, voids, line-item voids, and safety procedures
• Assist with emergency situations
• Monitor CCTV surveillance equipment
• Collaborate with store management to identify root causes of loss and develop effective solutions
• Utilize Point of Sale exception reporting and video surveillance to identify and conduct investigations
• Audit sites to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures
• Conduct bag checks
• Perform additional asset protection duties as needed

Requirements

• Prior experience in loss prevention or educational background in loss prevention, security, or law enforcement (preferred)
• 2-3 years retail experience (preferred)
• Detail oriented with strong observational skills
• Knowledge of loss prevention techniques, security systems, and CCTV monitoring
• Must be a team player, able to work with different personalities, assertive, and able to work with discretion and professionalism
• Basic computer literacy
• Knowledgeable on safety processes and procedures
• Ability to stand for extended periods
• Capable of lifting up to 50 lbs

Benefits

• 401(k) Retirement Plan with company match
• Comprehensive Health Insurance (Medical, Dental, and Vision)
• Flexible Spending Account (FSA)
• Employee Discount
• Paid Time Off (PTO)
• 8 Paid Company Holidays
• Commuter Benefits
• Company-Paid Life Insurance