Loss Prevention Officer
Grand Hotel Golf Resort and Spa, Autograph Collection · Point Clear, AL · 1 wk ago
On-siteManagementFull-time
About the Role
Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. As a Loss Prevention Officer, you will ensure the safety and security of the hotel property, guests, and associates while fostering a secure and welcoming atmosphere.
Responsibilities
- Use advanced security cameras and technology to monitor the property, detect threats, and prevent security breaches.
- Conduct regular safety audits to identify and address potential hazards, ensuring a secure environment for guests and staff.
- Establish communication with local law enforcement and emergency services to enhance emergency response capabilities.
- Operate a digital incident reporting system to document and resolve safety hazards, security breaches, or suspicious activities.
- Maintain a visible presence across the property, providing proactive assistance and fostering a sense of safety among guests and associates.
- Engage with guests in a friendly, approachable manner while maintaining vigilant security measures.
- Utilize access control systems to safeguard restricted areas and prevent unauthorized entry.
- Develop and communicate response protocols to empower security staff to handle critical situations swiftly and effectively.
Benefits
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
- Employee Recognition: Participate in employee rewards and recognition programs.