Loss Prevention Officer

Overview

To ensure that the hotel guest, associates, and hotel property are maintained in a safe and secure environment.

Essential Functions

• Performs Loss Prevention rounds of the Resort as follows:
  • All restaurants
  • All lobby areas and the Associates Entrance Garage
  • Convention Center/Presidential Wing
  • All guest floors
  • Executive Offices
  • Service levels (Heart of the House areas)
  • Ski Area, stables, outbuildings, and town homes
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to those emergency incidents and Loss Prevention requests to which is assigned.
• Ensures maximum guest, associates, and hotel safety and Loss Prevention at all times.
• Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures.
• Reports in writing on all activities during each shift before leaving the resort, with oral reports and emergency notifications delivered as directed by the established Loss Prevention procedures.
• Performs duties as assigned by the Director of Loss Prevention and responds to direction from any Executive Committee member.
• Creates and maintains the highest standards of Loss Prevention at all times, being professional in attitude, appearance, and application.
• Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel.
• Collects all package passes and inspects parcels taken from the hotel.
• Makes rounds throughout the resort including Bretton Arms Inn/The Lodge/Ski Mountain and the Townhomes
• Understands and energizes Safety Awareness with all associates

Qualifications

• Must be available to work flexible hours to include nights, weekends, and holidays.

Working Environment

• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

Pay

The pay range for this position is $18.00 - $25.00 per hour.

Schedule

The schedule for this position is flexible and may include nights, weekends, and holidays.