Loss Prevention Officer

JOB PURPOSE

To ensure the safety and tranquil stay of hotel Guests and Associates, and ensure the policies and procedures of the hotel are maintained in a safe and secure environment.

Essential Job Functions

• Performs security patrols and monitoring of the following areas of the property: restaurants, public areas, banquet and meeting space, guest floors, Associate entrance, parking areas, guest floors, office back of the house areas, and hotel exteriors.
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to emergency incidents and security requests.
• Makes sure appropriate compliance levels of all Omni Hotels Life safety Programs, training and SOP directives are met.
• Reports identified deficiencies to leadership.
• Makes sure Closed Circuit Television and alarm systems are monitored and hotel security is maintained.
• Makes sure the safety of our guest, associates, and hotel property is always ensured.
• Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established security procedures.
• Performs all necessary administrative requirements of the Loss Prevention Department, this includes writing reports, maintaining files, processing work orders, ordering supplies, scheduling, and posting bulletin board information.
• Maintains the highest standards of security, being professional in attitude, appearance, and application.
• Makes sure all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director of Loss Prevention.
• Maintains a continual line of communication with the Director of Loss Prevention.
• Understand all emergency procedures, and radio codes.
• Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager.

Qualifications

• One-year experience in a similar Loss Prevention role preferred.
• Experience in Loss Prevention in an upscale hospitality establishment preferred.
• Ability to become CPR and basic first aid certified.
• Good verbal/written communication skills with an ability to utilize Microsoft Office, email, and be computer proficient.
• Attention to detail and excellent organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a flexible schedule including day, evening, weekends and holidays.

Environment & Position Analysis

• Moves, bends, lifts, carries, pushes, pulls, and places objects weighing up to 40 pounds without assistance.
• Stands, walks, or sits for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
• Uses tools and equipment such as desktop computer (Opera, SALTO, Key control System, CCTV Monitors, and Microsoft Office), printer, telephone, copier, fax machine and scanner and push to talk radio.

Skills

• Security patrol and monitoring
• Emergency incident response
• Compliance monitoring
• Key control management
• Communication and documentation
• Physical demands and equipment operation

Benefits

• Equal opportunity/AA/Disability/Veteran employer

Pay

N/A

Schedule

N/A