Loss Prevention Field Agent

Responsibilities

• Using Loss Prevention criteria, observe, witness, stop, and detain offenders in shoplifting, counterfeiting, and ticket scalping incidents at Fiesta Texas
• Absorb and process individuals that attempt to enter the park illegally
• Conduct investigations concerning a wide variety of different malfeasance issues pertaining to Fiesta Texas and their Employees
• Able to demonstrate effective written and oral communication to offenders, parents, Loss Prevention Management and, Local Law Enforcement
• Organize paperwork and computer data entry as well as Interfacing verbally with all Fiesta Texas Employees and Management
• Converse with numerous employees and guests on various levels while always maintaining composure in potentially stressful situations
• Interface with minors / adults / local law enforcement and parents relative to internal and external theft issues
• As needed, coordinate all local law enforcement authorities for the arrest of offenders based on Loss Prevention criteria and provide authorities such photographic evidence and other documentation needed for prosecution of offenders
• Testify in court as needed concerning internal and external theft incidents

Qualifications

• Must be at least 18 years of age
• Strong communication skills, both oral and written
• Comfortable working both alone and in a group setting
• Ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun
• The availability to work flexible hours and varied shifts including nights, weekends and holidays
• A high school diploma or GED equivalent
• A valid State Driver’s License with the ability to obtain a Park Driver’s License upon eligibility