Loss Prevention Detective

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in retail stores like Marshalls, TJ Maxx, HomeGoods, and others, you’ll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

About the role

You will complete daily tasks required for Store Loss Prevention and safety programs while maintaining positive relationships with Store Management. This role involves conducting apprehensions within established policies, communicating shrink initiatives to associates, and identifying and resolving internal and external theft.

Responsibilities

• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable service to customers
• Promote a culture of honesty and integrity; maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed (e.g., police calls)
• Coordinate and complete shrink-related activities in partnership with Store Management
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support maintenance of a safe environment

Requirements

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative/analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Ability to work effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years of retail or security experience

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long-term disability
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $14.55 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Location: Marshalls Store 1005, 6806 Charlotte Pike, Nashville, TN, USA