Loss Prevention Detective

About the role

Your career completes the daily tasks required for Store Loss Prevention and safety programs. You’ll maintain positive relationships with Store Management, conduct apprehensions within established policies and guidelines, and communicate with store Associates on damage and shrink initiatives. You will identify and resolve internal and external theft, adhere to established shoplifter guidelines and policies, and provide timely, courteous, and knowledgeable service to customers.

Responsibilities

• Promote a culture of honesty and integrity; maintain confidentiality
• Observe, apprehend, and/or deter any acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork in an accurate and timely manner
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed (e.g., police calls, etc.)
• Coordinate and complete shrink-related activities in partnership with Store Management
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support maintenance of a safe environment

Requirements

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative/analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Ability to work a flexible schedule to support business needs
• 0–2 years of retail or security experience

Benefits

• Associate discount
• EAP; smoking cessation; bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance; credit union; referral bonuses
• Eligibility for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance (subject to plan terms and eligibility)

Pay

Starting pay range: $15.92 to $20.40 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.