Loss Prevention Detective

About the role

Your career completes the daily tasks required for Store Loss Prevention and safety programs. You’ll maintain positive relationships with Store Management, conduct apprehensions within established policies and guidelines, and communicate with store Associates on damage and shrink initiatives. You’ll identify and resolve internal and external theft, adhere to established shoplifter guidelines and policies, and promote a culture of honesty and integrity while maintaining confidentiality.

Responsibilities

• Provide timely, courteous, and knowledgeable service to customers.
• Observe, apprehend, and/or deter any acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork in an accurate and timely manner.
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures; professionally participate in legal activities as needed (e.g., police calls, etc.).
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Encourage Associate use of shrink reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement leave.
• 401(k) Associate contributions.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.
• 401(k) match (for those meeting service or hours requirements).
• Medical, dental, and vision insurance (for those meeting service or hours requirements).
• Health Savings Account (HSA) (for those meeting service or hours requirements).
• Health Care Flexible Spending Account (FSA) (for those meeting service or hours requirements).
• Life insurance (for those meeting service or hours requirements).
• Short- and long-term disability (for those meeting service or hours requirements).
• Paid parental leave (for those meeting service or hours requirements).
• Paid holidays, vacation, and sick leave (for those meeting service or hours requirements).
• Auto and home insurance discounts (for those meeting service or hours requirements).
• Scholarship program.
• Adoption assistance.

Pay

This position has a starting pay range of $14.55 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Schedule

Ability to work a flexible schedule to support business needs.