Loss Prevention Clerk

Job Duties

• Walks the warehouse and perimeter up to 8 hours a day to monitor safety and security concerns.
• Pushes cart with merchandise and returns items to the floor.
• Maintains anonymity by shopping amongst members.
• Fulfills other department duties as necessary.

Job Duties (continued)

• Follows and maintains knowledge of Costco procedures and applicable laws in performance of duties.
• Attends meetings and seminars regarding loss prevention.
• Observes, detects, and investigates internal and external theft threats as well as safety concerns.
• Retrieves stolen items which shoplifters have concealed; may need to move product to access stolen items.
• Detains and interviews shoplifters when warranted.
• Reports potential internal theft situations to the warehouse manager.
• Prepares reports for internal use and for potential prosecution.
• Enters cases into case management system Nettrack.
• Maintains evidence collected and reports files from investigations.
• Testsifies in court concerning theft investigations.
• Communicates with other area Costco Loss Prevention Clerks and Security people of area businesses to exchange information about current, local theft threats.
• Ensures proper cleanup and disposal of hazardous materials.

Requirements

• Ability to operate vehicles, equipment or machinery.

Qualifications

• High school diploma or equivalent.
• Experience in retail or related field preferred.
• Knowledge of loss prevention practices and procedures.
• Ability to maintain confidentiality.
• Physical ability to perform the essential functions of the job, including standing, walking, pushing carts, lifting up to 50 pounds, and working in a warehouse environment.

Skills

• Attention to detail.
• Problem-solving skills.
• Customer service skills.
• Ability to work independently and as part of a team.

Benefits

• Paid time off.
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance.
• Health care reimbursement account.
• Dependent care assistance plan.
• Short-term disability and long-term disability insurance.
• AD&D insurance.
• Life insurance.
• 401(k).
• Stock purchase plan to eligible employees.