Sales Support Coordinator

TRG is seeking a Sales Support Coordinator to join our growing team, assisting the sales team with administrative and clerical tasks related to partner management and customer accounts.

Responsibilities

• Assist the sales team with day-to-day support functions, including:
  • Processing purchase orders
  • Providing tracking information and order-related details upon request
  • Pulling and quoting TRG net new opportunities and contract renewals
  • Managing deal registrations creation with sales
  • Providing proactive contract renewal support for larger/complex accounts
  • Creating and managing special pricing requests and renewals
  • Assisting with SOW creation
  • Developing a strong RFP process alongside the sales team
  • Working with Procurement Specialists to ensure a smooth order process
• Act as the point of contact for customers when assigned team members are unavailable, providing support such as:
  • Quote creation
  • Obtaining and processing purchase orders
  • Order status follow-up and tracking
• Proactively manage the team’s Salesforce (SFDC) instance, ensuring close dates are valid and include proper attachments.
• Work directly with vendors and distributors as needed.
• Pursue continuing education on products offered by each vendor, including attending learning sessions.
• May be involved in planning, organizing, and implementing special events, projects, or program changes.
• Complete other related duties as assigned by a supervisor.

Requirements

• Associate’s degree required.
• At least 2 years of experience in an administrative support role.
• Ability to successfully pass a criminal background check.
• Strong ability to prioritize multiple projects in a fast-paced environment.
• High accuracy, organization, and attention to detail to coordinate all aspects of the position.
• Excellent communication skills to collaborate with other departments.
• Proficiency in clerical skills, computers, and data entry; experience with MS Office Suite required.
• Prior experience with Salesforce.com (SFDC) preferred.

Performance Requirements

• Maintain regular and reliable attendance to the satisfaction of management.
• Operate a computer and other position-related technologies.
• Communicate clearly and confidentially with TRG employees, customers, and stakeholders.
• Adhere to TRG Values at all times.

Physical Requirements

• Remain in a stationary position 50% of the time.
• Visually read written and digital information.
• Type files and other paperwork.