LOOP SUPPORT: CUSTOMER SUPPORT SPECIALIST (LATAM, US EXPERIENCE ENCOURAGED)

Responsibilities

• Respond to customer inquiries and complaints via phone, email, and chat.
• Provide detailed information about products and services.
• Troubleshoot and resolve product issues and concerns promptly.
• Maintain a positive and professional attitude with all customer interactions.
• Document customer interactions and solutions accurately.

Qualifications

• Excellent written and verbal communication skills in English and Spanish.
• A stable internet connection and a reliable computer setup.
• To be based in LATAM.
• Ability to work independently in a distraction-free home office.
• A positive and professional attitude with a customer-first mindset.
• Strong problem-solving skills and ability to think on your feet.

Note: Previous experience in customer support is a plus, but not required.

Apply Here

To apply: https://weworkremotely.com/remote-jobs/loop-support-customer-support-specialist-latam-us-experience-encouraged