Logistics Support Representative 3 (contract)

About the role

This posting is for a contract assignment and is not a full-time employment offer with Boeing. Candidates selected for roles will be employed as contract workers through a Boeing approved 3rd party for the duration of the specified project. Experienced Field Service Representative (FSR) – Supply to support the KC-46 program at JBMDL. This role serves as a direct interface with the customer, ensuring accurate and timely support of parts, logistics requirements, and aircraft readiness in a mission-critical environment.

Responsibilities

• Serve as primary point of contact for parts support, order validation, and supply issue resolution
• Analyze delivery schedules, and requirements to support mission readiness
• Coordinate with program asset managers and suppliers to resolve shortages and discrepancies
• Maintain accurate data within Boeing and customer logistics systems
• Prepare and deliver reports on supply performance and metrics
• Investigate and resolve inventory discrepancies with customer and program leadership
• Support shipping/receiving activities and associated documentation
• Track and follow up on inbound and outbound shipments
• Build and maintain strong, professional customer relationships
• Support warehouse operations as required (including forklift operations)

Requirements

• Minimum 3 years of experience in supply chain, logistics, or inventory management
• Experience using logistics systems, inventory databases, or supply support systems
• Proficiency with Microsoft Office Suite
• Ability to obtain and maintain a U.S. Secret Security Clearance (U.S. Citizenship required)
• Experience supporting customer-facing or operational environments, not solely back-office work
• Ability to manage multiple priorities in a fast-paced setting
• Demonstrated ownership in identifying issues and driving them to resolution
• Comfort working with changing priorities and incomplete information
• Demonstrates the ability to prioritize and complete all required training and qualification requirements in a timely manner to meet contractual, regulatory, and operational expectations

Preferred Qualifications

• Experience supporting U.S. Air Force or DoD logistics operations
• Familiarity with USAF supply systems (e.g., FMxC2, ILS-S, DIFM processes)
• Experience with product deficiency reporting
• Knowledge of hazardous material handling and shipping
• Ability to interpret technical publications or engineering documentation

Work Environment

• 100% onsite role supporting flightline and operational activities
• May require flexible shifts, including evenings, weekends, and holidays
• Must be able to respond to operational needs outside standard working hours
• Potential for domestic and international travel, sometimes on short notice
• May require deployment in support of DoD contingency operations

Success Factors

• Takes ownership of issues and drives them to resolution without waiting for direction
• Maintains accuracy and composure in a fast-paced, changing environment
• Communicates clearly and confidently with customers and internal teams
• Effectively prioritizes when multiple demands compete for attention

Not a Fit If

• Prefer highly structured, predictable work with minimal change
• Escalating issues rather than working them to resolution