Logistics Specialist

About the role

The Logistics Specialist supports PEI-Genesis' global logistics and trade compliance function, providing operational and administrative support to various departments including Sales, Product Management, Shipping & Receiving, and external customs brokers and freight forwarders.

Responsibilities

• Ensure timely resolution of courier issues/delays and communication with relevant stakeholders.
• Serve as a daily point of contact for customs brokers and freight forwarders.
• Affirm freight invoice validation, including reviewing HTS, documentation matching, and issue resolution.
• Maintain customs hold, delivery exceptions, and shipping discrepancies and coordinate corrective actions.
• Enter, update, and maintain shipment records in ERP and logistics systems.
• Prepare, review, and organize export and import documentation (commercial invoices, packing lists, AES data, certificates, broker forms).
• Support audits, internal reviews, and customer compliance requests by gathering documentation.
• Escalate potential compliance issues to management when identified.
• Respond to internal inquiries from Sales, Product, and Operations regarding shipments, documents, and customs status.
• Cross-functional support for onboarding of new customers, lanes, and broker processes.
• Provide routine reporting and shipment visibility updates.

Requirements

• Associate’s or Bachelor’s degree in Supply Chain, Logistics, International Business, or related field — or equivalent work experience.
• 1–3 years of experience in logistics, shipping, customer service, or import/export support.
• Working knowledge of AES and EEI filings, inclusive of ITN validation.
• Proven experience of working with customs brokers, freight forwarders, or carriers.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Ability to understand trade compliance concepts (HTS, ECCN, EAR, ITAR, Incoterms).

Qualifications

• Experience working with ERP systems (Oracle, SAP, or similar) is preferred.

Skills

• Fundamental knowledge of shipping documentation and international logistics processes.
• High attention to detail and data accuracy.
• Knowledge of U.S. import/export compliance requirements.
• Strong organizational and follow-up skills.
• Proficiency with Outlook, Excel, and ERP systems.
• Professional written and verbal communication skills.

Benefits

N/A

Pay

N/A

Schedule

N/A