Logistics Specialist

Duties and Responsibilities

• Process inbound and outbound inventory transactions in a timely and accurate manner.
• Prioritize the daily workload to minimize the impact of external constraints, such as carrier pick-up times.
• Work directly with the sales team to maintain the accuracy of field inventory records.
• Have strong relationship-building skills to integrate into a diverse sales organization.
• Ensure data integrity in the ERP system and manage orders consistently with Sales priorities, communicating order status.

Requirements and Qualifications

• High School Diploma
• ERP experience desired
• Computer Skills: Microsoft Office Suite, ERP, preferably QAD
• Knowledge and familiarity of applicable regulations/standards (e.g., ISO 13485, FDA 21 CFR 820, EU MDR 2017/745, ISO 14971) as required to perform the job function
• Experience in a customer service/order processing role
• Excellent written and verbal communication skills
• Excellent personnel management and time management, as well as the ability to perform duties with minimal staff and administrative support
• Take initiative, meet deadlines, and work with minimal supervision
• Handle a multi-task job and appropriately prioritize
• Interpret and apply policies and procedures appropriately
• The ability to demonstrate a thorough understanding of transactional accounting flows in an ERP environment, including receipts, inventory, adjustments, revenue, and COGS
• Medical device industry experience is strongly preferred

Desired Skills and Experience

• Order-to-cash, order processing, shipping and receiving, inventory control, field inventory management, QAD ERP, ERP data integrity, inbound inventory transactions, outbound inventory transactions, sales order management, carrier pick-up coordination, field inventory records, sales team collaboration, customer service, order status communication
• Microsoft Office Suite, transactional accounting flows, receipts, inventory adjustments, revenue, COGS, FDA QSR, FDA 21 CFR 820, ISO 13485, ISO 14971, EU MDR 2017/745, quality documentation control, non-compliance escalation, Quality and Regulatory collaboration, policy and procedure interpretation, prioritization, time management, multitasking, deadline management, written communication, verbal communication, medical device industry