Logistics Operations Assistant

About the role

Vaco Staffing is partnering with a local Logistics company to hire an Operations Assistant to join their Account Management team at their Jacksonville headquarters.

Responsibilities

• Track inbound and outbound shipments
• Cook up transportation scheduling
• Create and update customer orders in company systems
• Maintain shipment status using transportation tracking tools and carrier websites
• Communicate with customers, warehouses, vendors, truck drivers, and internal departments
• Enter billing and vendor payment information
• Maintain accurate shipment documentation and records
• Resolve routine shipment issues while providing exceptional customer service
• Build strong relationships with customers and warehouse partners
• Aid with inventory management and operational reporting
• Aid with continuous process improvements

Requirements

• High school diploma required
• Previous customer service, administrative, operations, or logistics experience preferred
• Strong communication skills, both written and verbal
• Excellent organizational and multitasking abilities
• Detail-oriented with strong data entry accuracy
• Comfortable using Microsoft Office, including Excel, Outlook, and Word
• Strong critical thinking and problem-solving skills
• Ability to quickly learn new software systems

Preferred Qualifications

• Experience with logistics or transportation
• Experience with supply chain
• Experience with shipping or freight coordination
• Experience with warehouse operations
• Experience with inventory management
• Experience with Transportation Management Systems (TMS)
• Experience with Warehouse Management Systems (WMS)
• Experience with MacroPoint or shipment tracking software
• Experience with Parcel, LTL, or Truckload shipping

Benefits

The company provides training on its systems and processes, making this an excellent opportunity to build a long-term career in operations and logistics.

Pay

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Schedule

This is an outstanding opportunity for someone who enjoys customer service, problem-solving, and coordinating multiple moving pieces in a fast-paced office environment.