Logistics Assistant

Responsibilities

• Serving as the main coordinator for logistics between the import team and suppliers.
• Purchasing order entry for goods from both Australian team and other suppliers.
• Affirming on-time ship dates from vendors and tracking shipments until they arrive in the US.
• Ensuring clearances and transportation of goods to customers after USDA inspection.
• Filing necessary import paperwork such as ISF and TRQ before order arrival.
• Supporting sales staff with various tasks as assigned.
• Verifying order accuracy and timeliness by following up with suppliers, vendors, and customers.
• Tracking shipments to ensure timely arrivals and avoid fees.
• Filing all necessary import paperwork (ISF, TRQ) in advance of order arrival.
• Entering, updating, and closing orders into multiple software systems.
• Maintaining and building relationships with Australia, suppliers, and customers.
• Analyzing and improving processes to enhance workplace efficiency.
• Acting as the primary point of contact for inbound orders and documentation.
• Urgently resolving orders to reflect accurate inventory for the sales team.
• Addressing shipping or receiving issues, gathering necessary information from warehouses, carriers, and receivers.
• Cross-training with team members to assist with additional tasks as needed.

Requirements

• Protein import knowledge.
• Basic warehousing knowledge.
• Order entry & updating release processing.
• Inbound & outbound scheduling & planning.
• Copying documents.
• Invoicing.
• Demurrage & detention tracking.
• Customer service.
• Proficient in Microsoft Office Suite, particularly Microsoft Excel.
• Effective communication via email and telephone.
• Shipment issue resolution.
• Inventory control.
• LTL & FTL knowledge.
• Reefer shipment & storage knowledge.
• International logistics operations.