Logistics Operations Analyst

About the role

OMRON is a global leader in automation with an $8 billion global technology business spanning more than 80 years. OMRON’s business fields cover industrial automation, electronic components, social systems, and healthcare. OMRON Management Center of America, Inc. serves as the regional headquarters for OMRON in the Americas.

The Operations Analyst is responsible for operational excellence activities across OMRON companies and third-party logistics providers. The role focuses on identifying and solving operational issues, creating and reviewing warehouse processes, developing operational solutions, achieving KPI targets, and monitoring third-party logistics responsiveness. Attention to detail and a commitment to process improvement are essential to meet operational excellence and communication goals in a fast-paced environment. This position requires innovation, analytical thinking, and creative problem-solving within a world-class end-to-end logistics and operations process.

Responsibilities

• Act as the direct link between OMRON customer service and the third-party logistics provider
• Follow up on requests from OMRON internal customers using the Service Now tool
• Monitor warehouse responsiveness
• Analyze, prioritize, and resolve operational and logistics issues with guidance
• Propose practical solutions or countermeasures when identifying process or system gaps
• Contribute ideas and support the implementation of continuous improvement initiatives
• Maintain accurate records, metrics, and documentation related to warehouse performance and operational issues
• Use basic data analysis (Excel, reporting tools) to identify trends, recurring issues, and improvement opportunities
• Understand and promote key company objectives and philosophies as they relate to third-party logistics
• Own assigned operational issues from identification through resolution, including follow-up and documentation
• Assist in projects related to continuous operational improvement

Requirements

• 1+ years in warehousing, inventory management, logistics, or operations environment; comfortable learning new technology
• Bachelor’s degree in supply management, operations, or engineering
• Technology-oriented with strong knowledge of Outlook, Microsoft Office (Word, Excel, PowerPoint)
• Strong knowledge/experience with ERP systems including JD Edwards preferred
• Expertise in a request management system
• Demonstrated attention to detail, strong organizational skills, and clear written and oral communication
• Up to 15% travel within the Americas may be required

Benefits

• Training and Career Development Program with learning resources and career growth tools
• Competitive compensation with immediate 401(k) match (100% vesting)
• Profit sharing
• Comprehensive benefits including medical, dental, vision, and prescription drug coverage through Blue Cross Blue Shield
• Community involvement opportunities including activities with local non-profits and a Matching Gift Program
• Work-life balance support including flexible work arrangements, flexible hours, and paid sick, vacation, and holiday time
• Wellness activities such as walking contests, nutritional learning sessions, on-site flu shots, and health screenings

Pay

The pay range for this role is $31–$33 per hour. Pay offered may vary based on internal equity, job-related knowledge, skills, experience, and other factors. This position is eligible for an annual performance-based bonus program.