Operations Analyst

Job Description Bring precision and partnership to daily trading operations that help investors stay on track. In this role, you will be part of a team that supports accurate trade processing, timely issue resolution, and disciplined reconciliation. You will collaborate across stakeholders to investigate breaks, reduce errors, and improve controls. If you enjoy detail-oriented work, structured problem solving, and fast-paced operations, this role offers a strong foundation and meaningful impact. As a Mutual Fund Trade Processing Analyst in TBD team name, you will process mutual fund transactions, reconcile cash and positions, and resolve daily trade and settlement issues to support accurate and timely outcomes for investors. You will partner with internal stakeholders to investigate breaks, complete corrections, and maintain strong process controls across the trade lifecycle. Job responsibilities Process mutual fund orders, including current-day and as-of-date transactionsExecute same-day trade cancellations for subscriptions and redemptions, when applicableCalculate and process manual corrections for identified trading errors, following established proceduresPartner with investors and internal stakeholders to resolve daily trading issues and inquiriesInvestigate discrepancies in trade processing and settlement records, documenting findings and outcomesPerform cash and position reconciliations for current and prior-day settlementsVerify that trades and settlements are accurately reflected across records and systemsManage daily and monthly dividend settlement processing for mutual fundsReconcile dividend settlement differences and drive timely resolution of breaksFollow defined controls and escalation steps to support consistent, accurate processing Required Qualifications, Capabilities And Skills Experience processing or supporting mutual fund subscriptions and redemptionsAbility to perform cash and position reconciliations and investigate breaks to root causeAbility to calculate and process manual corrections for operational errors using defined proceduresProficiency in Microsoft Excel and Microsoft WordAbility to communicate clearly in writing and verbally with internal stakeholdersAbility to manage multiple tasks, prioritize work, and meet time-sensitive deadlines in a fast-paced environmentUnderstanding of end-to-end process flows and basic technology concepts that support operations workflowsDemonstrated attention to detail and a control-oriented approach to operational risk managementAbility to work effectively as part of a team to deliver daily processing outcomes Preferred Qualifications, Capabilities And Skills Experience supporting dividend settlement processing for mutual fundsExperience resolving trade processing exceptions through investigation, documentation, and follow-upFamiliarity with operational controls, checklists, and reconciliation governance practicesExperience partnering with multiple stakeholder groups to resolve time-sensitive issuesExperience identifying process gaps and contributing to workflow improvements ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.