Logistics Manager

About the role

The Logistics Manager supports the advancement of Tigre USA’s supply chain strategy by identifying areas for improvement and taking actions required to increase the effectiveness and efficiency of the logistics department. They provide leadership, guidance, proactive planning, and savvy decision-making to the logistics teams and collaborate with Tigre USA’s internal teams (sales, operations, finance, accounting, human resources, etc.), suppliers, and customers to deliver high-level service. The role develops and manages members of the logistics team to increase their capabilities and performance.

The Logistics Manager oversees the following departments: Customer Service, Order Management, Production Planning, Inbound and Outbound Freight Scheduling, Shipping, Receiving, and Inventory Replenishment. They also serve as a liaison between the corporate logistics team and Tigre USA’s logistics team.

Responsibilities

• Oversee all logistics operations and support across all distribution channels.
• Manage activities such as Customer Service, Order Management, Production Planning, Warehouse and Inventory Control, Receiving, Replenishment, Shipping, Freight Scheduling, and Continuous Improvement.
• Drive the design, development, implementation, and management of logistics solutions for customers.
• Lead strategic and operational planning of customer logistics operations.
• Identify industry and logistics best practices to develop unique programs that differentiate Tigre USA and enhance customer satisfaction.
• Handle internal communications and presentations related to key performance metrics, program updates, and ongoing program information.
• Collaborate with business development, field support, and customer service teams to ensure support plans are in place for long-term customer relationships.
• Prepare and recommend the logistics department budget, monitor spending, and recommend variances as necessary.
• Serve as a liaison with internal and external partners for daily operational activities.
• Maintain operational procedures for verifying incoming and outgoing shipments and material availability.
• Coordinate timing of order entry and delivery of purchased items.
• Monitor overall facility inventories and implement corrective measures for excess levels.
• Coordinate warehouse activities with other functions.
• Manage ongoing partner relationships.
• Track and monitor sales forecasts and market trends.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 5 years of experience in logistics management within a manufacturing or durable goods environment.
• Proven expertise in warehouse management, inventory control, and international shipping processes.
• Strong knowledge of logistics operations and reverse logistics best practices.
• Experience working with Warehouse Management Systems (WMS) and supply chain software.

Preferred Qualifications

• Master’s degree in Supply Chain Management or a related discipline.
• Professional certification such as Certified Supply Chain Professional (CSCP) or Certified Logistics Professional (CLP).
• Experience managing logistics operations in a multi-site or global manufacturing environment.
• Familiarity with regulatory compliance related to international shipping and customs.
• Demonstrated success in leading cross-functional teams and driving process improvements.

Benefits

• Paid Time Off
• 401(k) retirement plan
• Medical, Dental, and Vision Coverage
• Life Insurance (Self and Spouse/Children)
• Short-Term and Long-Term Disability Insurance
• Additional benefits

Pay

The salary range listed is provided as a good-faith estimate for this position. Final compensation will be determined based on relevant skills, experience, and job-related qualifications.